Website Regulations and Privacy Policy – Shirat Hamidbar Farm Website
Privacy Policy

All the text on the website written in the masculine form is for convenience only and refers to both males and females collectively.

The operators of the website treat the visitors to the site and the information provided by the visitors with great respect, and therefore publish the following privacy policy to protect this information.

It's important to know that you are not obligated to provide any information, but it's possible that not providing certain information may prevent you from using specific parts of the website.

Shirat Hamidbar Farm and the website operators commit to act in accordance with the privacy policy published on this page.

The operator may make changes to the privacy policy from time to time, so it's advisable to check this page periodically for updates.

Collected Information

The information about you that can be collected by the operator includes:

First name and last name
Details about your occupation and work
Contact details – email address and phone numbers
Information about the pages you visited on the website
Information about communication between you and the website operators
Suggestions, services, articles, and content that interest you
Internet address and IP from which you accessed
What We Do With the Information

– The operator stores the aforementioned information to improve the quality and level of services provided to you.

– The operator may use the information you provided to inform you about services, activities, content, updates, and new products that might interest you.

– The operator may contact you using the information provided for customer service purposes, market research, answering questions, and proposing collaborations and others.

Information Security

The website operators maintain a high level of information security.

However, we cannot guarantee absolute immunity against external breaches under all circumstances.

Right to Access Information:

Every visitor has the right, according to the law, to access the information held about them in the information database and to indicate any corrections if needed. To do so, you can contact us via email.

Cookies

For the smooth operation of the website, the website operator uses “cookies” and maintains contact with customers.

The website operator takes precautions to ensure that only the website's computers can read and understand the stored material.

If you don't want to receive cookies, you can prevent their acceptance by changing the settings of the browser you're using.

Deleting cookies might prevent you from using certain parts of the website.

Links to Other Websites

The website operators are not responsible for websites accessed through links displayed on the site.

These websites are operated by another entity, and you should read the privacy policies of these sites.

Payment Information

For security reasons, payments and transactions are not carried out on this site but through a highly secure system that complies with the strictest security standards in Israel.

The website https://www.shirathamidbar.co.il/ does not store any payment details of customers for security reasons.

Data Removal

If a customer wishes to have their information removed from the system, including name, email address, and phone number, they can send a request via email to shirathamidbar@gmail.com.

Sharing Information with Third Parties

All the details collected about you will not be shared with any third party unless:

Participation in an activity involving another party requires that the other party receives the information.
You act against the law or the website's terms of use or privacy policy.
The operator merges its activity with another entity but continues to operate according to the current website terms and privacy agreement.
The operator sells or transfers the website's activity to another entity, under the condition that the other party agrees to the current website terms.
A legal order is received by the operator to disclose any information or additional details.
In case of a dispute, claim, or legal proceeding between the website operators and you.

Return Policy:

In case you change your mind… no problem…
You can return any product purchased from the store as long as its packaging is intact, unopened, and the product hasn't been used.
The cost of returning the product is the responsibility of the buyer.
You can choose to exchange the product for another, receive a credit, or get a refund.
In case of canceling a transaction by the customer, a refund will be 95% of the purchase value.
A return or cancellation of a transaction can be made within 30 days of the purchase, with a receipt or payment confirmation.

Cancellation according to the Consumer Protection Regulations (Cancellation of Transaction) 2010 and the Consumer Protection Law, 1981.

Delivery Options:

*Registered Mail – Arrives in Israel within 14 business days. Cost: 20 ILS.
Due to the unreliable performance of the postal authority, we cannot guarantee delivery time or product integrity sent by this method.
If the delivery is not collected by the customer from the post office and returned to us, an additional delivery cost will be charged.
*Home Delivery in Israel- Dispatched on Mondays and Thursdays, arrives within 3 business days (for most areas of the country). Cost: 35 ILS.
We take responsibility for the integrity of the products and make every effort to ensure a swift delivery.
*Self-Pickup – You can come and purchase products at the business location by prior arrangement in Kibbutz Be'er Milka in the Negev.

International Delivery -Carried by Ecopost cost is 60Ils. time of delivery is subject to change due to International service conditions.

All intellectual property rights on this site are the exclusive property of “Shirat Hamidbar.”
Copying, duplicating, distributing, publishing, or using any information from this site in any way is prohibited unless prior written consent is obtained from the company.